Archive for October, 2008|Monthly archive page

Fighting 15s and Warfare 2008

Warfare is on 22 and 23 November at the Rivermead leisure complex, Reading, and with luck Fighting 15s will be there. However, I cannot guarantee to be there, and you may turn up simply to find Mike on his own with Black Hat Miniatures, and a few surprised and quickly drafted helpers.

The Warfare weekend is most likely to coincide with my wife coming home from hospital for a week’s break before her next session of chemotherapy. However, some friends have very kindly guaranteed to be available for her that weekend, and the likelihood is that I will be able to attend Warfare, if not with an entirely clear conscience.

As a result I will be taking advance orders. Please bear in mind that I am running behind, if manageably, on everything: the business, email, wesbshop updates, domestic tasks, and general co-ordination of the family. Hospital visits currently account for three of every seven days and take five to seven hours out of my day on travel alone.

Advance orders are best submitted by email, and I will eventually acknowledge them; unless I acknowledge them, I cannot guarantee they will be ready to collect at Warfare. Repeat emails asking whether I have received an advance order are almost certain to result in extreme irritation: send it once and be patient.

If the worst happens and I discover at the last moment that I can’t attend Warfare, I will try to drop advance orders off with Mike, so they will be available to collect from the Black Hat stand. Please do not get peeved if by some chance your order is not there.


Fighting 15s restructures delivery charges

As of midday on 7 October 2008 we have removed the handling charge of GBP1.00 for all orders placed in the online shop. The handling charge used to cover the costs of packaging materials, bank and credit card fees, and the fuel surcharge we got copped with on our imports, and got tied into the delivery charge in the shopping cart.

The result is quite something for small orders: instead of a minimum delivery charge of GBP1.82 for the smallest of orders, this in theory drops to 65 pence including VAT. There is a downside, though: we have introduced a minimum order value of GBP1.50 – the price of just one pot of Coat d’arms paint.

We’ve been able to make this decision thanks to several changes that have benefited the business. First, our bank actually suggested a better tariff of bank charges for electronic payments, which means these now form a minuscule element of the financial equation. Second, we have been able fully to evaluate the benefits of shipping Eureka and AB figures in bulk, and of casting key 15mm AB Figures under licence, and discovered there is now enough margin to absorb the costs of packaging materials.

As has always been the case, the online shop uses the weight of items to calculate postage according to Royal Mail price bands.

Please note that delivery charges, as opposed to postage which in itself is VAT-exempt, attract VAT based on the contents of the package, and that therefore VAT is levied at 17.5% on the delivery charge for an order comprising or containing wargames figures, brushes, or paints.

Our delivery charges for orders placed by post and paid for by cheque or postal order remain unchanged, and are as stated on our downloadable order form. These delivery charges are based on the average percentage of annual sales that is attributable to postage, and assume payment by cheque or postal order, which now incur higher bank charges (if you pay by card, delivery charges are calculated on dispatch).