Archive for July, 2012|Monthly archive page
Fighting 15s regrettably had to take a customer to court recently for defaulting on a payment. Their payment for an order was reversed by their bank after the goods had been dispatched and received, and the customer failed to respond to several emails and a final request for payment sent by registered post. Fighting 15s had proof of delivery of the order, and proof of delivery of the final demand for payment.
Fighting 15s has a Government Gateway account (for VAT), so it was no trouble to go through the online procedure for the small claims court which requires a gateway account. The court fee is £25, which is added to the amount that the defendant has to pay.
Fighting 15s is delighted to announce that the customer decided to pay in full, if somewhat after the deadline, rather than have judgment go against them and damage their credit rating.
It’s the first time in its trading history that Fighting 15s has had to use the small claims procedure against a customer. Fighting 15s had all the necessary documentation and proofs of posting and delivery, and the process was very simple and trouble-free. But it could have been avoided if the customer had responded to communications, particularly to the final written demand. The customer had managed to respond to email when a first attempt at placing an order failed. The result is that the customer ended up paying £55.28 for an order that should have cost £30.28.
Well, it has taken some time, but Fighting 15s at last has stock of Eureka Miniatures’ fine range of 18mm Seven Years War French figures. The range is now available in the Fighting 15s online shop. Our initial stocks of some codes are limited, but we will be building up stock levels on our next shipment.
Fighting 15s has formally completed the purchase of the 40mm ranges formerly made by Southampton-based Flashing Blade, and which Fighting 15s has been keeping in production.
The 40mm ranges include Romano-British and Dark Ages Saxons, Ancient Greeks and Skeletons, and Napoleonic Portuguese Cacadores. Over the next few months Fighting 15s will be tightening up the lines, making new moulds where required to ease production headaches, and getting photographs up on the website.
Figures in the ranges are reasonably priced at £2.50 per foot figure including VAT.